Digital platforms as emerging welfare actors

Eva Mos | Supervisors: Niels van Doorn en Justus Uitermark

Digital platforms increasingly intervene in the domain of civil society and welfare provision, such as care, voluntary or neighborhood support. The project aims to examine to what extent and how platforms function as welfare actors and how they can be understood in light of ongoing welfare state transitions, in particular a transition toward the emergence of what has been called ‘post-welfare’ societies. The project goes beyond a narrative of platforms as monopolist and capitalist actors, instead examining the often adapted and multifarious appearances of platforms in the social domain. At the same time, it is questioned how, by unlocking these new (post)welfare arrangements, platforms rework existing inequalities in a post-welfare society.